FAQs on the Meal Break Tool
Frequently asked questions about the meal break tool
How many waivers are there?
Should we use Covr’s version of the waiver or our own employer-facilitated waivers?
Can a facility opt out of employer-facilitated waivers and not automatically have employees checked?
When and how often should waivers be sent to employees?
If someone has previously rejected the waiver can they still go back to change their answer?
What is the difference between waivers and questionnaires?
When are employees notified of meal-break violations? When do questionnaires open and close?
What might be a reason an employee does not receive any text notifications regarding the meal break tool?
What if an employee does not answer the questionnaire?
How long is the questionnaire available to fill out? How long do employees have to make updates or complete the waiver so the changes are reflected in the current pay period?
What happens when the survey/questionnaire period has ended?
What raffles are available to employees?
Who determines the amounts of the prizes? What prize amounts should we be using?
How can we make sure only certain employees are eligible for the raffles? How do we exclude employees on salary from the meal break tool?
When are the raffle winners announced and chosen?
Who has access to the raffle winners' prize links?
What if a raffle winner has difficulty claiming/accessing their prize money?
If a raffle winner entered the wrong email address when claiming their gift card rewards, how can they change it?
How do winners of the raffle access their prizes? How do employees redeem/claim gift cards?
If a winner accidentally loses the prize link, what can they do?