Covr

Emma Gordon

William

Makaela

New Releases

Everything you need to know about our change to position-based scheduling & reporting

The New Positions Framework

Budgeting

How Covr assigns Default and Other Positions automatically—and how to manually update them when needed

Default and Other Position(s)

Everything you need to know about the new Facility Hours Report

Facility Hours Report

Introducing Positions and Budgeting to Covr

Budgets and Positions 2025

New Covr Employee App

Posting Open Shifts to Multiple Groups

New Single Day/Multi Day Tools

Getting rid of duplicates and merging two profiles

Merging Duplicate Profiles

Adding a license or certification to your employee's profile in the people page

Adding Credentials to an Employee Profile

The different ways you can send your employees an invite to join Covr

Inviting Employees to Covr

Sending an invite to join Covr to multiple employees at the same time

Bulk Invite to Covr

Understanding the difference between Joined, Invited, and Not Invited Status

Joined, Invited, and Not Invited Status

Explaining the addition of the Contingent Staff tab throughout Covr

Contingent Staff

Understanding the different types of contingent staff profiles in the people page

Connected vs. Not Connected Contingent Staff

A list of features that are being removed from Covr with this release

Features Being Removed

Auto-Approve Shift Pick Ups

Guide to change Windows 10 system time zone

How to change my computer's time zone (Windows 10)

How to change my computer's time zone (MacOS)

Changes to the schedule, people page, and employee app

Fall Release 2023

A quick overview of the updates made to the People page

Video overview of the New People Page

New People Page 2022

Understanding "Admin" and "Super Admin" profiles

What is the difference between an "Admin" and a "Super Admin" profile?

Verifying an email address and logging into a Covr management account

How do I login now that I need a verified email address?

Understanding your list of admin profiles

Why are there so many admins in my account?

Creating/managing agencies and agency profiles

Do I need to create an individual profile for each agency worker? Where do I create new agency profiles and agencies?

Adding/updating an employee profile without the “Missing Employee Information” step on the To Do List

What happened to the “Missing Employee Information” step on the To Do List?

Verifying email addresses and logging into the employee app

What do I tell an employee who needs help logging into the Covr employee app?

What will happen to individuals who do not have a verified email address on their Covr profile?

Managing duplicates without the "Find +" tool

Where did the "Find +" tool go?

Managing employees without email addresses

What do I do if my employee doesn’t have an email address?

How can I give someone manager access and make them an admin?

Using the “Employees without Covr Profiles” tool

What is the “Employees without Covr Profiles” tool? Why aren’t any people showing up on this list?

How can I access the employees I have removed (archived)? How do I unarchive an employee?

Removing/archiving a profile from the people page

How do I remove someone from my people page? How do I archive a profile?

Sending login credentials through the people page

How do I send an employee their login credentials?

Frequently asked questions about the new people page

FAQ for the New People Page (comprehensive)

FAQ on the New People Page

Find answers and get help from Intercom Support and Community Experts

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