Historically, Covr has organized schedules and reports by departments and shifts. For example, your schedule might include a department like Nursing with shifts such as CNA Day Shift or Nurse Night Shift.
As part of our continued efforts to improve Covr, we are beginning to transition to a new framework that organizes schedules and reports by departments and positions instead of shifts. This change will happen gradually, step by step, to ensure a smooth experience for you and your team, beginning only with our Facility Hours Report.
This new structure lays the foundation for several exciting updates, including a redesigned scheduling page, more PBJ-based and corporate reporting, and the upcoming Facility Hours report, which will replace the current E-Daily.
We’ll keep you informed as these changes roll out but to help you navigate what’s changing soon, we’ve outlined the first updates below — along with answers to some common questions.
What are Positions? Does this change my employee's eligibility for posted Open Shifts or Trade or Relief Requests?
As of right now, Positions are currently just an extra datapoint added to each shift and included in the new Facility Hours Report. Eligibility for shifts/ open shifts is not based off of Positions at this time.
Where do my Positions come from?
A Covr support team member has worked with your corporate office to confirm the correct departments, positions, and PBJ job title mappings for your organization. These mappings are aligned with your payroll and timekeeping systems to ensure accurate, consistent data across all of your facilities.
Once confirmed, our team groups these mappings into standardized scheduling Positions. These groupings are applied organization-wide, meaning any changes made affect all facilities.
If you need to adjust how positions appear at your facility, just reach out to our support team — we’re happy to help.
Why are we using Departments and Positions instead of Departments and Shifts?
Reporting PPD by PBJ job titles requires organizing by Positions instead of by Shifts. Additionally, Positions are a precursor for several of the new updates this year, including updated reporting tools, a new and improved scheduling page, and a soon-to-be-released Facility Hours report.
How can I change an employee's position(s)?
To update an employee’s positions, go to the People page and open their profile. You’ll see two new fields: Default Position and Other Position(s). These can be updated to reflect the employee’s primary position and any additional positions they may fill on the schedule.
When the Position changes are first rolled out at your facility, Covr uses time punches from the last 30 days in your time clock system to auto-populate each employee’s Default Position (based on what they worked most often) and any applicable Other Position(s). Every existing shift on the schedule with an assigned employee will be assigned a position based on that employee’s Default Position.
Will my reports change with the new Positions?
For now, your existing reports will continue to use the current Department–Shift structure your facility is set up with. Over the next few months, we’ll begin updating and replacing these reports to align with the new Department–Position framework. These updated reports will offer improved functionality and more position-based data and insights.
Will the budgets entered on the new Budgeting page replace the targets my support rep set up?
Yes — the budgets entered on the new Budgeting page will be used in all future tools and reports, including the upcoming Facility Hours report, which allows you to group PPD and hours by position, PBJ job title, location, and more.
Over time, these budgets will fully replace the existing department-shift based reports currently used in Covr. To learn more about how to use the new Budgeting page, check out our How-To Guide!