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Covr Employee app - Trade shifts

How employees can Trade shifts in the app

Written by Jenny

To trade shifts in the Covr Employee app, they will want to select a scheduled shift they want to trade and select Trade Shift on the bottom. Then it will have them add a reason for the trade.

Once they select Next, it will show the other employees' scheduled shifts they can request to trade with. These are shifts already on the schedule, not open shifts: they have to be on the same shift (for example, Day for Day) and in the same week, and the employee can't already be scheduled anywhere in Covr at that time.

After selecting a shift, it will have them confirm the shift they want to trade, refresh and it will now show the scheduled shift with a PENDING status.

The employee that was sent the request will be able to find this under the Requests tab. Once they select the request, they have the option to Confirm or Decline the trade.

Once the trade is confirmed, a text message will be sent to the employee requesting the trade and anyone on the manager alerts list. If the facility requires trade approval, the trade will stay pending until a manager approves it. Once it's complete, they will be able to see the outgoing request under the Requests tab as Approved, and the traded shift will replace their original shift in the My Shifts section.

Not every facility uses trades. If the employee doesn't see Trade Shift when they select a shift, the facility may have it turned off. They'll want to ask their manager or scheduler.

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