To request relief, employees would need to take the following steps:
Select the scheduled shift on the app
Select the "Request Relief" tile at the bottom
Type in the reason
Select the request relief tile once it shows it can be selected
The shift should show RELIEF next to it after the relief request has been submitted.
*The employee is still responsible for this shift until another employee picks it up!
They will be able to see this request under the Requests tab while it is pending.
Other employees eligible for the shift will be able to see this and pick it up under the Open Shifts section. It will show with the employees initials instead of an O. At the top of the shift when they click into it, it will show Employee Name is requesting relief and can pick up the shift.
*If approval is required, it will go to the managers to approve or deny the request.
If approved or approval is not required, it will show under the My Shifts section for the employee that picked up and it will be removed from the employees schedule who requested relief.
A text message is also sent out to the employees if the shift is approved or denied.